Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Administer, supervise, and participate in the operations of the municipal court services and parking including administrative, financial, and clerical functions; direct court proceedings and enforcement procedures; provide assistance and information to the general public; and perform a variety of tasks relative to assigned areas of responsibility.
JOB CLASSIFICATION
Exempt, Non-Safety Sensitive.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Chief Financial Officer.
Exercises direct supervision over customer service staff assigned to court operations.
PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.
1. Coordinate and administer the services and activities of the Municipal Court and parking operations; plan, prioritize, assign, supervise, review, and evaluate the work and performance of staff and court operations; provide or coordinate staff training; manage contracted services such as court security, direct, assign, and evaluate their performance.
2. Provide customer service in the areas of municipal court services and parking; participate in the processing of tickets and payments; coordinate arraignments and track deadlines for completion of community service or court-ordered classes.
3. Establish schedules and methods for providing assigned municipal court operations; maintain court docket; document and track court orders, deferments, delinquencies, and other proceedings.
4. Provide case management for a variety of municipal court functions; coordinate with other staff and outside agencies; coordinate video arraignment.
5. Oversee processing of court citations; identify delinquencies, enforcement, and compliance, schedule court appearances; coordinate field operations with internal and outside staff and agencies; issue parking permits and coordinate parking systems related to collection, payment, garage, and meters.
6. Assist customers with requests and questions regarding municipal court and parking related policies and procedures; direct customers to appropriate internal City divisions/departments or external agencies; coordinate with other departments on interrelated issues and projects.
7. Prepare and process a wide variety of legal documents and forms issued by the Court including warrants, subpoenas, summons, holds, and other necessary documents; recommend revisions to forms and documents as needed; generate and modify report documents; retrieve various levels of information using assigned software systems.
8. Direct the collection of and accounting for all fees, fines, court costs, and any miscellaneous revenue payable to the Municipal Court; review all financial operations for accuracy.
9. Identify needs, recommend options, and implement new programs for more efficient and effective Court operations.
10. Perform other duties of a similar nature or level.
QUALIFICATIONS
Knowledge of:
Operations, services and activities of municipal court services and parking.
Principles of staff supervision, scheduling, and training.
Court procedures and processes.
Customer service principles and problem resolution techniques.
Principles and procedures of financial record keeping and reporting.
Principles used in administrative accounting and bookkeeping work.
General mathematics including addition, subtraction, division, and multiplication.
Methods and techniques of calculating fees in customer service program areas.
Modern office technology and equipment, including computers and related software applications.
Business correspondence and basic report preparation.
Applicable Federal, State and local codes, laws and regulations.
Ability to:
Oversee, direct, and coordinate the work of assigned staff.
Interpret and apply pertinent ordinances, laws, codes, regulations, policies and procedures.
Identify and provide solutions to operational and procedural problems.
Apply bookkeeping and financial record-keeping principles to the maintenance of records.
Recommend, develop, and implement changes to municipal court systems and procedures to increase efficient operations and standards.
Operate and use modern office equipment including computer and various software applications.
Respond to requests and inquiries from the general public and City employees.
Prepare and maintain a variety of customer service records and files.
Comply with Payment Card Industry (PCI) standards for handling and securing payment card information.
Accurately count, record and balance assigned transactions.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Speak, read, comprehend, and write the English language fluently.
Experience and Training Guidelines
Minimum Requirements:
Experience:
Five (5) years of progressively responsible administrative support experience specifically in judicial and/or law enforcement or related field.
Training:
Associate degree from an accredited institution with course work in business administration, criminal justice or a related field.
Other combinations of experience and education that meet the minimum requirements may be substituted.
License or Certificate
Possession of, or ability to obtain, a valid Colorado driver’s license.
Possession of, or ability to obtain, the City of Grand Junction Leadership Track certification within two (2) years of appointment.
WORKING CONDITIONS
Environmental Conditions:
The job is performed in the following working environment:
Office environment; exposure to computer screens.
Physical Conditions:
The job is characterized by:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The following physical activities are very or extremely important in accomplishing the job’s purpose and are performed on a daily basis:
While performing the duties of this job, the employee is required to sit for prolonged periods. The employee is regularly required to see, hear, talk, stand, twist and use repetitive motions in the conduct of work. The employee is also required to perform light lifting.