Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Design, manage, and administer employee benefit programs; ensure benefit plans and practices are compliant with applicable laws and regulations; manage employee enrollments, terminations, and changes to benefit plans; serve as a liaison with insurance providers, third-party administers, brokers, and other vendors; analyze benefit data, including utilization, claims, and costs; assist with developing benefit strategy and recommend benefit enhancements; educate and communicate benefit information to employees.
JOB CLASSIFICATION
Exempt, Non-Safety Sensitive.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Human Resources Director.
Provides technical oversight to Benefits and Leave Specialist.
PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.
1. Design, manage, and administer benefit plans and programs; explain and implement benefit plan changes; research industry trends, analyze market data, and evaluate needs and preferences of employees to create competitive benefit offerings; monitor compliance of benefits program with local, state and federal employment laws, rules and regulations.
2. Manage the day-to-day administration of benefits plans and programs; manage employee enrollments, terminations, and changes to benefit plans; respond to requests for information, employee inquiries, or concerns and complaints from staff or outside agencies regarding benefit programs and policies.
3. Review and analyze changes to local, state, and federal laws pertaining to benefits; recommend benefit program and policy changes; ensure organizational compliance with all state and federal requirements; file necessary reports; and communicate changes to management and employees.
4. Develop communication tools to educate and communicate with employees; coordinate annual open enrollment; conduct informational meetings and seminars; advise management and employees of changes and developments related to benefits, including eligibility, coverage, and provisions; serve as the main point of contact for employee assistance and issue resolution.
5. Recommend and assist in implementing goals and objectives for benefits programs and functions; implement policies and procedures; evaluate operations and activities of assigned responsibilities; recommend improvements and modifications.
6. Monitor the financial aspects of benefits programs and manage costs; analyze benefit data and trends, including utilization, claims, and costs; make recommendations to optimize benefit programming; assist with developing the annual budget specific to benefit programming.
7. Serve as liaison with insurance carriers, benefit plan administrators, brokers, and other service providers; assist with contract negotiations, evaluation of vendor performance, and ensure service levels are met; conduct research, prepare and complete requests for proposals; oversee the selection of providers, and prepare plan summary documents for benefit offerings.
8. Manage and conduct special projects; research, compile, and analyze data as necessary; plan, develop, and/or participate in area and industry surveys; prepare various reports for internal and external use.
9. Attend and participate in professional group meetings; stay abreast of new trends and innovations in benefits administration and planning.
10. Serve as the administrator of the City’s Joint Retirement Board; schedule meetings, take meeting minutes, prepare materials, educate the board, and coordinate with retirement plan vendors.
11. Perform other duties of a similar nature or level.
QUALIFICATIONS
Knowledge of:
Principles and practices of human resources benefits administration.
Principles and practices of program development and administration.
Customer service principles and problem resolution techniques.
Principles and practices of record keeping.
Principles and practices of labor and employee relations.
English usage, spelling, grammar, and punctuation.
Modern office technology and equipment, including computers and related software applications.
Applicable Federal, State, and Local codes, laws, and regulations.
Ability to:
Perform professional, technical, and analytical human resources duties in benefits administration.
Interpret human resources laws, rules, regulations, programs, and policies for employees and the general public.
Collect, compile, research, and analyze information and data.
Prepare clear and concise reports.
Maintain confidentiality of information.
Respond to requests and inquiries from the general public and City employees.
Establish and maintain accurate records, logs, and files.
Interpret and apply Federal, State, and local policies, laws, and regulations.
Operate and use modern office equipment, including computers and various software applications.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted during work.
Speak, read, comprehend, and write the English language fluently.
Experience and Training Guidelines
Minimum Requirements:
Experience:
Three (3) years of professional employee benefits program oversight, analysis, and administration experience.
Training:
Bachelor's degree from an accredited college or university with major coursework in human resources, business administration, public administration or a related field.
Other combinations of experience and education that meet the minimum requirements may be substituted.
License or Certificate
Possession of, or ability to obtain, a valid Colorado driver’s license.
WORKING CONDITIONS
Environmental Conditions:
The job is performed in the following working environment:
Office environment; exposure to computer screens.
Physical Conditions:
The job is characterized by:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The following physical activities are very or extremely important in accomplishing the job’s purpose and are performed on a daily basis:
While performing the duties of this job, the employee is regularly required to walk, stand, sit, talk, hear, see and demonstrate manual dexterity. The employee is also required to perform light lifting.