Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

Manage an IT function and staff; develop and implement policies, procedures and standards; complete and review operational reports; conduct short- and long-term planning of function/unit; develop and monitor the area budget; perform supervisory responsibilities including conducting performance evaluations; prioritizing and assigning work; coordinating training activities; and making recommendations on hiring, termination, and disciplinary actions.

JOB CLASSIFICATION

Exempt, Safety Sensitive.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from the Information Technology Director.

Exercises general supervision over assigned information technology staff.

PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.

1.  Plan, prioritize, assign, supervise, and review the work of assigned staff; participate in the selection of assigned staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.

2.  Recommend and assist in the implementation of goals and objectives for assigned programs and functions; implement policies and procedures; evaluate operations and activities of assigned responsibilities; recommend improvements and modifications.

3.  Participate in the development and administration of the department’s annual budget; participate in the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments.

4.  Oversee, coordinate, and modify systems, networks, or application(s) for implementation of city-wide computer hardware and software services; oversee and/or design, code, test, install, and ensure integrity of new applications; coordinate the input and maintenance of critical data; manage license compliance of all software and hardware used.

5.  Administer and implement new technological projects; develop system design and functional specifications; plan, schedule, train, and test systems; set priorities and objectives related to projects; manage vendor contracts; coordinate work schedules to ensure projects are completed efficiently; monitor activities to ensure compliance with regulations.

6.  Establish and maintain relationships with other departments and outside agencies; conduct and review systems analysis; identify opportunities that can improve efficiency of overall system processes; evaluate and recommend new services, changes to existing services, and integration of potential system applications.

7.  Supervise system, website, GIS and database administration tasks, including periodic maintenance, patch installations, and data collection and validation; evaluate and develop methods to integrate various systems and share common data.

8.  Design, manage, monitor and enforce security administration for assigned systems; troubleshoot applications and determine authority levels of users in system; interact with outside organizations to identify emerging technologies that present security threats and assist in detection.

9.  Perform other duties of a similar nature or level.

QUALIFICATIONS

Knowledge of:

Principles of supervision and training.

Principles of budget preparation and administration.

Principles and practices of project management.

Principles and procedures of system, user and security administration.

Network operating systems including installation, system administration, configuration, installation and maintenance.

Operational characteristics of a variety of systems hardware and software applications.

Programming concepts and languages of an advanced and highly technical nature.

Computer hardware and architecture of an advanced and highly technical nature.

Internet operating principles and characteristics.

Principles and practices of system documentation.

Customer service principles and problem resolution techniques.

Principles and practices of record keeping.

English usage, spelling, grammar and punctuation.

Modern office technology and equipment, including computers and related software applications.

Applicable tools and equipment operations.

Applicable Federal, State and local codes, laws and regulations.

Modern computer room operations including fire suppression, HVAC, and power management.

Electrical codes and concepts for single phase and 3 phase power.

Construction concepts and codes.

Design, installation and management of voice communication systems including phone and radio.

Ability to:

Oversee, direct and coordinate the work of assigned staff.

Perform professional duties in the design, implementation and administration of information systems,

 telecommunications and local/wide area networks.

Analyze, design, program, install, configure, upgrade, and maintain a variety of computer systems and programs.

Prepare, monitor, and administer budgets.

Manage networks including data and telecommunications

Perform system, network, GIS, and database administration duties.

Read, interpret and apply knowledge gained from complex technical publications, manuals, and other documents.

Analyze data and develop logical solutions to complex computer and applications programming problems.

Troubleshoot and resolve complex hardware and software problems.

Instruct users in the use of City computer systems.

Respond to requests and inquiries from the general public and City employees.

Establish and maintain accurate records, logs, and files.

Comply with Payment Card Industry (PCI) standards for handling and securing payment card information.

Interpret and apply Federal, State and local policies, laws and regulations.

Operate and use modern office equipment including computer and various software applications.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Speak, read, comprehend, and write the English language fluently.

Experience and Training Guidelines

Minimum Requirements:

 Experience:

Six (6) years of information technology experience in a variety of IT functions including one (1) year of administrative and supervisory experience.

 Training:

 Bachelor’s degree from an accredited college or university with major course work in information technology, computer science, or a related field.

Other combinations of experience and education that meet the minimum requirements may be substituted.

License or Certificate

Possession of, or ability to obtain, a valid Colorado driver’s license.

Possession of, or ability to obtain, the City of Grand Junction Leadership Track certification within two (2) years of appointment.

WORKING CONDITIONS

Environmental Conditions:

The job is performed in the following working environment:

Office environment; exposure to computer screens.

The following condition(s) may be present on a continuing basis:

Hazardous physical conditions (mechanical parts, electrical currents, vibration, etc.).

High noise levels, extremes of heat and cold.

Local and non-local travel.

Physical Conditions:

The job is characterized by:

The following physical activities are very or extremely important in accomplishing the job’s purpose and are performed on a daily basis:

While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, see and demonstrate manual dexterity. The employee is occasionally required to kneel, stoop, and perform light lifting.