Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Perform professional level duties in support of City benefit programs; provide employee customer services for benefits administration; assist in monitoring regulations and providing guidance; manage FMLA, retirement and other benefit programs; assist with developing benefit strategy and make recommendations regarding benefits policy.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Human Resource Director.
PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.
1. Coordinate and administer benefit plans for all municipal employees; explain and implement benefit plan changes; determine time frames, personnel involved and forms or documents needed to complete process; monitor compliance of benefits program with local, state and federal employment laws, rules and regulations.
2. Respond to requests for information, employee inquiries, or concerns and complaints from staff or outside agencies regarding benefit programs and policies; conduct informational meetings and provide advice to management and employees regarding benefits, policy and procedure, or other issues.
3. Coordinate Flex Plan and retirement plan documents for employees; oversee plan documents and loans; perform annual updates; conduct and attend meetings and trainings as needed to communicate plan information and update employees on changes.
4. Coordinate and oversee FMLA program; conduct and attend meetings and trainings as needed to communicate program information and update employees on changes.
5. Recommend and assist in the implementation of goals and objectives for benefits programs and functions; implement policies and procedures; evaluate operations and activities of assigned responsibilities; recommend improvements and modifications.
6. Attend and participate in professional group meetings; stay abreast of new trends and innovations in benefits administration and planning.
7. Perform other duties of a similar nature or level.
QUALIFICATIONS
Knowledge of:
Principles and practices of human resources benefit administration.
Principles and practices of program development and administration.
Customer service principles and problem resolution techniques.
Principles and practices of record keeping.
Principles and practices of labor and employee relations.
English usage, spelling, grammar, and punctuation.
Modern office technology and equipment, including computers and related software applications.
Applicable Federal, State, and local codes, laws and regulations.
Ability to:
Perform professional, technical, and analytical human resources duties in benefits administration.
Interpret human resources laws, rules, regulations, programs and policies to employees and the public.
Collect, compile, research and analyze information and data.
Prepare clear and concise reports.
Maintain confidentiality of information.
Respond to requests and inquiries from the public and City employees.
Establish and maintain accurate records, logs, and files.
Interpret and apply Federal, State, and local policies, laws and regulations.
Operate and use modern office equipment including computer and various software applications.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Experience and Training Guidelines
Minimum Requirements:
Experience:
Three (3) years of progressively responsible experience in human resources and/or benefit administration.
Training:
Bachelor's degree from an accredited college or university with major course work in human resources, business administration, public administration, or a related field.
Other combinations of experience and education that meet the minimum requirements may be substituted.
License or Certificate
Possession of, or ability to obtain, a valid Colorado driver’s license.
WORKING CONDITIONS
Environmental Conditions:
The job is performed in the following working environment:
Office environment.
Physical Conditions:
The job is characterized by:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The following physical activities are very or extremely important in accomplishing the job’s purpose and are performed daily:
While performing the duties of this job, the employee is regularly required to walk, stand, sit, talk, hear, see, and demonstrate manual dexterity. The employee is also required to perform light lifting.