Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Evaluate information technology projects to support organization wide operations; provide leadership to drive and influence product strategy across engineering, design, integration, and distribution; lead product development teams; define and develop meaningful, measurable, and concise key performance indicators to determine effectiveness of organization information systems.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Chief Technology Officer.
PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.
1. Evaluate information technology projects to support organization wide operations; lead vetting activities in the review and recommendation of new technologies; determine appropriateness of technologies to meet end user expectations; consult internal and external users on current organization capabilities to mitigate introduction of system redundancies.
2. Provide leadership to drive and influence product strategy across engineering, design, integration, and distribution; create specification and requirement documents, including business process flows, user stories, and data flow diagrams to reflect the scope and complexities of the requested product features; develop product plans to re-design and re-invent aging technologies; solve problems and improve performance of organization information systems.
3. Lead product development teams for timely implementation within set budgets; assign technical responsibilities for new technology projects; oversee progress and conduct technical reviews to ensure successful project completion; develop system design requirements, functional testing plans, and project schedules; maintain project documentation for historical reference and future planning.
4. Consult internal and external customers regarding product features, limitations, and requested changes; act as the main point of contact for user feedback and requirement gathering; provide end user support and assist in training, debugging, and issue resolution.
5. Define and implement product strategy based on a knowledge of customer needs, business goals, and technical feasibility; instruct new and existing users on the operation of various enterprise and department specific information systems, applications, and data; conduct user workshops, communicate improvements or deviations from current implementations to better meet end user expectations and organization needs.
6. Define and develop meaningful, measurable, and concise key performance indicators to determine effectiveness of organization information systems; participate in the development and implementation of goals, objectives, policies, procedures, and priorities for assigned programs; recommend improvements and modifications.
7. Perform other duties of a similar nature or level.
QUALIFICATIONS
Knowledge of:
Process systems and application development.
Principles and practices of product management and ownership.
Administration of Systems Development Life Cycle process.
Advanced software development methods and processes.
Operating system development, maintenance, and administration.
Managing complex and multi-faceted hardware products with the ability to drive projects through completion.
Principles and procedures of system, user, and security administration.
Programming concepts and languages of an advanced and highly technical nature.
Computer hardware and architecture of an advanced and highly technical nature.
Customer service principles and problem resolution techniques.
Cross-platform computer and applications skills.
Network operating systems administration, configuration, and maintenance.
Modern office technology and equipment, including computers and related software applications.
Applicable Federal, State, and local codes, laws, and regulations.
Ability to:
Problem solve and ensure deadlines and expectations are met.
Analyze unusual, non-routine or complex situations and problems and devise alternate strategies for solutions.
Understand needs of end users based on the User Experience (UX) and User Interface (UI) environment.
Evaluate user requirements and recommend information system solutions.
Analyze data and develop logical solutions to complex computer and applications programming problems.
Extrapolate abstract business problems into successful targeted architectures and solutions.
Work in a team environment with developers, testers, and analysts.
Prioritize workloads based on resource availability across multiple teams.
Produce technical documentation and reports to stakeholders and decision makers.
Read, interpret, and apply knowledge gained from complex technical publications, manuals, and other documents.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Experience and Training Guidelines
Minimum Requirements:
Experience:
Four (4) years of information technology experience in a variety of IT functions as related to the described duties.
Training:
Bachelor’s degree from an accredited college or university with major course work in information technology, computer science or a related field.
Other combinations of experience and education that meet the minimum requirements may be substituted.
License or Certificate:
Possession of, or ability to obtain, PMI Agile Certified Practitioner (PMI-ACP) Certification or similar within 6 months of hire.
Possession of, or ability to obtain, a valid Colorado driver’s license.
WORKING CONDITIONS
Environmental Conditions:
The job is performed in the following working environment:
Office environment.
Local Travel.
Physical Conditions:
The job is characterized by:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The following physical activities are very or extremely important in accomplishing the job's purpose and are performed daily:
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, see and demonstrate manual dexterity. The employee is also required to perform light lifting. May be required to observe work site duties in outside environments with weather conditions that are hot, cold, or wet.