Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Direct, manage, and coordinate the activities and operations of the Fire Department’s Emergency Medical Services (EMS) Program; monitor and coordinate the recruitment of emergency medical operations personnel; oversee the development, implementation and delivery of appropriate EMS training programs; implement program goals and objectives; coordinate assigned activities with other divisions, departments and outside agencies; recommend improvements or modifications to department standards and requirements; perform a variety of administrative tasks in support of assigned area of responsibility.
JOB CLASSIFICATION
Exempt, Safety Sensitive.
SUPERVISION RECEIVED AND EXERCISED
Receive general direction from the Fire Chief.
Exercise supervision over assigned operational staff.
PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.
1. Manage and coordinate the delivery of emergency medical services, training and safety, and medical billing; ensure program quality; monitor program performance; recommend and implement modifications to systems and procedures.
2. Serve as department Quality Assurance Director to the Mesa County EMS Program and in conjunction, develop and implement continuous quality improvement (CQI) programs for all aspects of the department’s emergent and non-emergent medical delivery; ensure CQI for all training and medical billing.
3. Manage quality assurance programs and oversee audits of EMS care and compliance; observe and review the quality of pre-hospital treatment provided by Fire Department personnel; collect and analyze data and complete statistical reports for the quality assurance program and Medical Director to ensure emergency medical service standards are met and patient records maintenance procedures meet legal standards.
4. Ensure compliance with County, State and Federal laws and continuing education requirements; evaluate, develop, and implement continuing education and specialized EMS training programs; coordinate training with outside agencies and department personnel to include basic, continuing education, and field internships for EMS.
5. Oversee contracts for non-emergent services, private billing companies, medical surveillance programs, and ambulance services; plan, schedule, and track equipment needs; ensure compliance with industry standards; develop and review billing procedures and processes associated with specific contracts.
6. Plan, prioritize, assign, supervise, and review the work of assigned staff or division; participate in the selection of assigned staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
7. Recommend and assist in the implementation of goals and objectives for assigned programs and functions; implement policies and procedures; evaluate operations and activities of assigned responsibilities; recommend improvements and modifications.
8. Oversee and maintain record keeping within assigned records management systems; review reports and data; generate regular reports as needed; ensure compliance and security of records.
9. Manage the licensing and inspection of ambulances and medical response apparatus; ensure proper operation of vehicles and equipment; assist with the development of equipment specifications; research and recommend equipment and apparatus purchases.
10. Oversee emergency medical service equipment and supply procurement, maintenance, and inventory; train personnel in the operation and maintenance of equipment.
11. Participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor assigned budget and approve expenditures; implement adjustments.
12. Serve as the liaison for the EMS program with other divisions, departments, and outside agencies; participate in interagency EMS System planning; negotiate and resolve sensitive and controversial issues.
13. Participate in Local and State-wide disaster planning activities; participate in disaster drills and post-incident analyses.
14. Coordinate with the contracted occupational health provider and management of the infectious disease control program; serve as the department HIPAA Privacy Officer.
15. Develop and implement the hazardous material EMS program within the Fire Department and with area hospitals.
17. Perform other duties of a similar nature or level.
QUALIFICATIONS
Knowledge of:
Principles and practices of current EMS practices.
Principles of budget preparation and administration.
Operational characteristics, services and activities of EMS.
EMS training programs and their administration.
Principles and practices of medical system design and implementation.
Principles and practices of program development and administration.
Methods and techniques of research, data collection and analysis.
Principles of business letter writing and basic report preparation.
Principles and practices of record keeping.
English usage, spelling, grammar, and punctuation.
Modern office technology and equipment, including computers and related software applications.
Applicable tools and equipment operations.
Applicable Federal, State, and local codes, laws, and regulations.
Ability to:
Oversee, direct, and coordinate the work of assigned staff.
Coordinate and direct emergency medical service programs.
Organize, direct, and implement a comprehensive EMS program.
Ensure compliance with State and County emergency medical service education requirements.
Coordinate emergency response services with outside agencies.
Monitor and identify departmental training needs.
Monitor and coordinate the recruitment, hiring, orientation and training of personnel for emergency operations.
Support the management of a major emergency incident effectively to achieve a standard incident outcome.
Prepare, monitor, and administer budgets.
Respond to requests and inquiries from the public and City employees.
Establish and maintain accurate records, logs, and files.
Interpret and apply Federal, State, and local policies, laws, and regulations.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Research, analyze and evaluate new service delivery methods and techniques.
Operate and use modern office equipment including computer and various software applications.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Speak, read, comprehend, and write the English language fluently.
Experience and Training Guidelines
Minimum Requirements:
Experience:
Five (5) years of increasingly responsible clinical practice, emergency medical response, emergency management, or fire suppression experience. Three (3) years of administrative and supervisory experience.
Education:
Bachelor’s degree from an accredited college or university with major course work in emergency medicine, nursing, management, business administration, fire administration, fire science or a related field.
Other combinations of experience and education that meet the minimum requirements may be substituted.
License or Certificate
Possession of or ability to obtain a valid Colorado driver’s license.
Possession of a valid medical supervisory certificate/certification or Fire Officer I certificate.
Possession of a valid State of Colorado EMT-P certificate or higher.
Possession of, or ability to obtain within one year, a valid Advanced Cardiac Life Support certificate.
Possession of, or ability to obtain within one year, Incident Command System 300 certificate.
WORKING CONDITIONS
Environmental Conditions:
The job is performed in the following working environments:
Office environment; exposure to computer screens.
Field environment.
The following condition(s) may be present on a continuing basis:
Local travel.
Hazardous physical conditions (mechanical parts, electrical currents, vibration, etc.).
Atmospheric Conditions (fumes, odors, dusts, gases, poor ventilation).
Hazardous materials (chemicals, blood, and other body fluids, etc.).
Extreme temperatures.
Inadequate lighting.
Intense noise.
Environmental (disruptive people, imminent danger, threatening environment).
Physical Conditions:
The job is characterized by:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
The following activities are very or extremely important in accomplishing the job’s purpose and are performed daily:
While performing the duties of this job, the employee is regularly required to balance, sit, stand, reach, walk, stoop, kneel, crouch, push, pull, lift, twist, demonstrate manual dexterity, grasp, talk, hear, and see. The employee may be exposed to smoke, heat, and varying weather conditions that may be hot, cold, or wet. The employee is required to work regular shifts, stay alert during prolonged periods of stationary or repetitive activity and to remain calm during stressful and possibly life-threatening situations.