Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Perform advanced technical, administrative and para-professional duties and responsibilities in support of the City's planning and development program; provide public assistance in planning related matters; coordinate technical and clerical support to professional planning staff; oversee quality control and quality assurance of work processes and record keeping related to planning projects; coordinate permit processing and issuing; and perform a variety of duties relative to assigned areas of responsibility.
JOB CLASSIFICATION
Exempt, Non-Safety Sensitive.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Planning Supervisor.
Acts as a lead worker by reviewing the work processes and record keeping of other staff.
PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.
1. Provide information and assistance to City staff, the general public, and consultants/developers regarding City plans, zoning matters and development requirements; conduct pre-application meetings with engineers, developers, architects, general public and City staff regarding the development process and requirements.
2. Manage, troubleshoot, refine, use and administer the City’s development tracking software; systematically implement software efficiencies; provide support and training of software to other planning staff.
3. Coordinate and manage the intake, application review, assignment, routing, tracking, permitting, meetings, and documentation of all plan cases; coordinate, process and review various administrative approvals ranging in complexity.
4. Create and maintain standard filing practices for project materials; establish and maintain manual and computerized files, records, and databases for use by department staff and the public.
5. Review, interpret and analyze applications with respect to the City's regulations, compliance with zoning requirements, requirements of service providers, and best planning practices.
6. Manage the City’s Short Term Rental (STR) Program; oversee registration, permit, and renewal processes; track and maintain records of code violations; make recommendations to the Director of approval and/or revocation of permits.
7. Respond to questions and provide information to the public over the phone and at the counter; communicate procedures and regulations including those for land use applications and zoning codes; research information for customers as required.
8. Participate in code administration; interpret City ordinances, zoning and development codes, and state and federal regulations regarding community development; conduct research of applicable statues, regulations and other planning examples.
9. Assist with planning studies to gather data for evaluating long range and special planning and studies in the community; research applicable statutes, laws, and regulations to identify planning guidelines and restrictions placed on local planning activities by state and federal authorities.
10. Assist in the training of junior members of the Community Development Department.
11. Attend and participate in professional group meetings; coordinate the scheduling of general meetings and pre-application meetings; stay abreast of new trends and innovations in the field of community development and planning.
12. Prepare reports and studies as directed; provide technical support in determining social, economic, population, and land use data and trends; prepare written reports, summarize technical and statistical data, and prepare tables and graphs on various planning matters.
13. Coordinate timely and accurate preparation and delivery of public and legal notices to the City Clerk, property owners, and others as required and directed; may be required to post and retrieve public notice signs.
14. Provide oversite and process reports and public hearing documents for review agencies, City staff, Planning Commission, Board of Appeals, Historic Preservation Board, and City Council.
15. Perform and provide oversite for a variety of general clerical duties in support of the Planning Division to include advisory boards, committees, and commissions; evaluate and map processes to ensure and add efficiency.
16. Perform other duties of a similar nature or level.
QUALIFICATIONS
Knowledge of:
Software applications utilized in planning and development.
Operations, services and activities of a community planning and development program.
Principles of record keeping.
General principles and practices of urban planning, zoning, and development.
Methods and techniques of effective technical report preparation, research methods, data compilation and presentation.
Development review procedures and requirements.
Rules and regulations governing the issuance of planning permits and applications.
Modern office methods, practices, procedures including computer equipment and supporting word processing,
graphics, and spread sheet applications.
Methods and techniques of preparing maps and related visual graphics.
Customer service techniques and procedures.
Basic math, budgeting, and accounting
Principles and practices of project management.
Database management.
Pertinent Federal, State, and local codes, laws and regulations.
English usage, spelling, grammar, and punctuation.
Modern office technology and equipment, including computers.
Ability to:
Handle situations with tact, diplomacy, and sound judgement
Understand and respond to customer needs.
Learn, understand, interpret, and explain pertinent laws, codes, ordinances, and regulations related to the growth plan and zoning.
Address multiple demand and meet deadlines.
Analyze problems, identify alternative solutions, project consequences or proposed actions and implement recommendations in support of goals.
Read and understand architectural, engineering, or other technical drawings.
Utilize specialized computer applications applicable to planning design and review.
Perform technical duties in support of a community planning and development program.
Establish, maintain, and update records, logs, and files accurately.
Compile and analyze technical and statistical information.
Prepare clear and concise technical reports.
Respond effectively to inquiries and requests for service.
Operate modern office equipment including computer equipment and supporting word processing, graphics, and spreadsheet applications.
Organize, information in a clear and logical format and attend to detail.
Listen and communicate effectively orally and in writing with various audiences.
Establish and maintain effective working relationships with those contacted in the course of work.
Organize and attend occasional night meetings.
Speak, read, comprehend, and write the English language fluently.
Experience and Training Guidelines
Minimum requirements:
Experience:
Five (5) years of professional experience related to technical support and disseminating information to the public related to land use and zoning.
Training:
Associate degree in community development, planning, management, or similar field.
Other combinations of experience and education that meet the minimum requirements may be substituted.
WORKING CONDITIONS
Environmental Conditions:
The classification is performed in the following working environment:
Office environment; exposure to computer screens.
Physical Conditions:
The job is characterized by:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
The following physical activities are very or extremely important in accomplishing the classification’s purpose and are performed on a daily basis:
While performing the duties of this job, the employee is required to sit for prolonged periods. The employee is regularly required to see, hear, talk, stand, twist, and use repetitive motions in the conduct of work. The employee is also required to perform light lifting and driving to sites, recording documents or administrative functions related to off-site meetings.