Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

Manage and administer the City leave of absence, accommodation, and benefits programs; provide employee customer services for leave of absence and benefits requests; monitor regulations and provide guidance, training, and technical assistance related to Family Medical Leave Act (FMLA), short and long-term disability, retirement and other benefit programs; participate in developing and implementing benefit policies and procedures; conduct employee benefit education sessions; perform other duties of a similar nature.

JOB CLASSIFICATION

Exempt, Non-Safety Sensitive.

SUPERVISION RECEIVED AND EXERCISED

Receives technical direction from the Benefits Administrator.

PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.

1.  Coordinate and administer benefit plans for all employees; monitor regulations and provide guidance, training, and technical assistance related to FMLA and other leave programs; participate in new employee orientation and open enrollment processes; explain and implement benefit plan changes; monitor compliance of benefits program with local, state and federal employment laws, rules and regulations.

2.  Respond to requests for information, employee inquiries, or concerns and complaints from staff or outside agencies regarding benefit programs and policies; conduct informational meetings and provide advice to management and employees regarding benefits, policy and procedure, or other issues.

3.  Coordinate Flex Plan and retirement plan documents for employees; oversee plan documents and loans; perform annual updates; conduct and attend meetings and training as needed to communicate plan information and update employees on changes.

4.  Coordinate and oversee FMLA and short and long-term disability programs; conduct and attend meetings and training as needed to communicate program information and update employees on changes.

5.  Recommend and assist in the implementation of goals and objectives for benefits programs and functions; implement policies and procedures; evaluate operations and activities of assigned responsibilities; recommend improvements and modifications.

6.  Attend and participate in professional group meetings; stay abreast of new trends and innovations in benefits administration and planning.

7.  Provide support for the bidding, selection, and professional interaction with benefits providers; make recommendations to Human Resources Director and Risk Manager related to benefits policies and procedures.

8.  Perform other duties of a similar nature or level.

QUALIFICATIONS

Knowledge of:

Principles and practices of human resources benefits administration.

Principles and practices of program development and administration.

Customer service principles and problem resolution techniques.

Principles and practices of record keeping.

Principles and practices of labor and employee relations.

English usage, spelling, grammar, and punctuation.

Modern office technology and equipment, including computers and related software applications.

Applicable Federal, State, and local codes, laws, and regulations.

Ability to:

Perform professional, technical, and analytical human resources duties in benefits administration.

Interpret human resources laws, rules, regulations, programs, and policies for employees and the general public.

Collect, compile, research, and analyze information and data.

Prepare clear and concise reports.

Maintain confidentiality of information.

Respond to requests and inquiries from the general public and City employees.

Establish and maintain accurate records, logs, and files.

Interpret and apply Federal, State, and local policies, laws, and regulations.

Operate and use modern office equipment including a computer and various software applications.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Speak, read, comprehend, and write the English language fluently.

Experience and Training Guidelines

Minimum Requirements:

 Experience:

 Three (3) years of professional employee benefits program oversight, analysis, and administration experience.

 Training:

 Bachelor's degree from an accredited college or university with major coursework in human resources, business administration, public administration, or a related field.

Other combinations of experience and education that meet the minimum requirements may be substituted.

License or Certificate

Possession of, or ability to obtain, a valid Colorado driver’s license.

WORKING CONDITIONS

Environmental Conditions:

The job is performed in the following working environment:

Office environment; exposure to computer screens.

Physical Conditions:

The job is characterized by:

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The following physical activities are very or extremely important in accomplishing the job’s purpose and are performed on a daily basis:

While performing the duties of this job, the employee is regularly required to walk, stand, sit, talk, hear, see and demonstrate manual dexterity. The employee is also required to perform light lifting.