Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Perform a variety of duties to support the overall operations of City golf facilities; assist the Director of Golf, Golf Superintendent, and Assistant Superintendent in day-to-day golf course and clubhouse operations, event coordination, and customer service; operate specialized golf maintenance equipment; assist with course and facility preparation; maintain the appearance of clubhouse and surrounding areas; and provide general operational and administrative support to ensure a positive experience for golfers and guests.
JOB CLASSIFICATION
Non-Exempt, Safety Sensitive.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Director of Golf.
PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.
1. Assist in daily golf course operations and activities including opening and closing procedures, course setup, and general facility readiness.
2. Operate and maintain a variety of golf course equipment such as mowers, utility carts, hand or power tools and other specialized golf equipment in a safe and efficient manner.
3. Perform a variety of duties in the installation of a cart fleet management program at both Lincoln Park and Tiara Rado; inspect, create and catalog cart maintenance operations and repairs; develop a rotational schedule for cart fleets; communicate with outside vendors for in-depth repair work.
4. Support the preparation, setup, and execution of golf tournaments, leagues, and special events; assist with signage, scoring, logistics, and customer communication.
5. Provide general operational support to the Director of Golf and course leadership including inventory assistance, recordkeeping, and coordination of facility use.
6. Identify and prepare supplies and equipment needed for assigned project; check tools and supplies in and out; distribute safety items; maintain inventory of golf equipment, tools, and operational items; provide the necessary information for ordering supplies; inform supervisor of equipment conditions and repairs; monitor course and facility conditions and report any maintenance or operational issues to supervisors.
7. Participate in the daily operations of City golf courses, including assisting with general course and facility activities, responding to inquiries and requests from the public, and performing other related duties to support day-to-day operations.
8. Respond to questions and requests from the public, ensuring friendly and professional customer service.
9. Perform other duties of a similar nature or level.
QUALIFICATIONS
Knowledge of:
Operational characteristics, services and activities of daily golf course operations.
Knowledge of golf course equipment and maintenance.
Operational characteristics of golf course vehicles and equipment.
Principles of the game of golf and how daily operations impact play.
Principles and practices of program development and administration.
Principles and practices of record keeping.
English usage, spelling, grammar and punctuation.
Modern office technology and equipment, including computers and related software applications.
Applicable tools and equipment operations.
Applicable Federal, State and local codes, laws and regulations.
Ability to:
Perform maintenance and repair work around the assigned work.
Use and operate hand and power tools, stationary mechanical equipment, and other vehicular equipment required for the work in a safe and efficient manner.
Identify, make recommendations and take action to resolve problems related to assigned area.
Read and interpret basic instructions and guides.
Understand and follow oral and written instructions.
Repair and maintain a variety of City equipment and tools.
Safely and effectively perform CIRSA application functions.
Respond to requests and inquiries from the general public and City employees.
Establish and maintain accurate records, logs, and files.
Interpret and apply Federal, State and local policies, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Speak, read, write, and comprehend the English language at a level necessary to accomplish job requirements.
Establish and maintain effective working relationships with those contacted in the course of work.
Speak, read, write, and comprehend the English language at a level necessary to accomplish job requirements.
Experience and Training Guidelines
Minimum Requirements:
Experience:
Two years (2) of general golf course operational experience.
Training:
High School Diploma or G.E.D.
Other combinations of experience and education that meet the minimum requirements may be substituted.
License or Certificate:
Possession of, or the ability to obtain a valid Colorado driver license.
WORKING CONDITIONS
Environmental Conditions:
The job is performed in the following working environment:
Field environment.
The following condition(s) may be present on a continuing basis:
Hazardous physical conditions (mechanical parts, electrical currents, vibration, etc.)
Atmospheric Conditions (fumes, odors, dusts, gases, poor ventilation)
Hazardous materials (chemicals, blood and other body fluids, etc.)
Extreme temperatures
Intense noise
Local Travel
Physical Conditions:
The job is characterized by:
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The following physical activities are very or extremely important in accomplishing the job's purpose and are performed on a daily basis:
Position requires hearing, talking, sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movements. The position requires both near and far vision for inspecting work and operating assigned equipment. Lifting, carrying and pushing tools, equipment and supplies weighing 50 pounds or more is also required. Materials and chemicals may expose the employee to fumes, dust and air contaminants. Job may require work in confined spaces. The nature of the work also requires the incumbent to climb ladders, use power and noise producing tools and equipment, and work in heavy vehicle traffic conditions. The employee regularly works in outside weather conditions, near moving mechanical parts. The employee is frequently exposed to wet or humid conditions, vibration and street traffic. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is frequently loud.