Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Direct, manage, supervise and coordinate the activities and operations of the General Services Department including, fleet services, operations and maintenance, warehouse, facilities, custodial services, solid waste and recycling, and parking divisions; oversee long-term planning, capital improvement initiatives, and service delivery standards; ensure alignment with organizational priorities and goals; collaborate with City leadership, internal departments, and external agencies; serve as a key advisor to the Chief Financial Officer; provide highly responsible and complex administrative support to the City Manager.
JOB CLASSIFICATION
Exempt, Executive-Level, Non-Safety Sensitive.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the Chief Financial Officer.
Exercises direct and indirect supervision over division managers, supervisors, and professional staff.
PRIMARY DUTIES-- The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.
1. Plan, administer, and direct the operations and services of the General Services Department and subsequent divisions; set vision, mission, and long-range goals aligned with the City's strategic direction; ensure operational effectiveness and efficiency across all service areas.
2. Lead high-level organizational planning efforts, including capital improvement projects, space planning, environmental sustainability, and asset management strategies; evaluate and implement best practices to enhance service delivery.
3. Develop and administer departmental policies, procedures, and performance metrics; foster a culture of continuous improvement, accountability, and innovation across divisions.
4. Direct and oversee the development and execution of multimillion-dollar operating and capital budgets; identify long-term funding strategies and cost-saving initiatives; monitor performance to ensure fiscal responsibility and optimal use of public resources.
5. Oversee talent management functions, including recruitment, workforce planning, succession development, and performance management; create a positive, inclusive, and high-performing workplace culture.
6. Serve as a key liaison to executive leadership, elected officials, regulatory agencies, and the public; communicate complex operational and strategic issues clearly and effectively; build trust through transparency and responsiveness.
7. Lead strategic partnerships and cross-departmental initiatives that promote integrated service models and improved customer satisfaction; negotiate, manage, and monitor contracts with external service providers.
8. Analyze data and trends to provide high-level reports, forecasts, and recommendations to the Chief Financial Officer and other stakeholders; utilize evidence-based strategies to guide decision-making.
9. Ensure compliance with applicable federal, state, and local laws, regulations, and environmental standards; anticipate regulatory changes and proactively adapt policies and procedures.
10. Stay abreast of national and regional trends in waste reduction, fleet and facilities management, custodial operations, energy management, and parking technology; represent the department in professional forums and intergovernmental collaborations.
11. Perform other executive responsibilities as assigned in alignment with departmental and City objectives.
12. Other duties as assigned.
QUALIFICATIONS
Knowledge of:
Principles and practices of leadership, strategic planning, and organizational development.
Capital project planning, facility lifecycle management, sustainability practices, and smart building technologies.
Complex budget development and financial forecasting for both operations and capital programs.
Intergovernmental relations and public administration..
Principles of supervision, training, and performance evaluation.
Automated financial information systems and integrated business office software.
Applicable laws, regulations, and best practices governing public infrastructure and services.
Effective communication methods and techniques for engaging a wide range of stakeholders.
Ability to:
Participate in the management of a comprehensive, multifaceted General Services Department.
Oversee, direct, and coordinate the work of staff.
Select, supervise, train, and evaluate staff.
Lead with vision and inspire high-performing teams.
Think strategically and implement policy at a citywide level.
Build consensus across diverse groups and establish collaborative partnerships.
Analyze complex problems and implement forward-thinking solutions.
Exercise sound judgment, diplomacy, and confidentiality.
Represent the City with integrity and professionalism in public settings.
Speak, read, comprehend, and write the English language fluently.
Experience and Training Guidelines
Minimum Requirements:
Experience:
Seven (7) years of progressively responsible experience in facilities management, operations, construction, or public administration, including at least three (3) years of administrative and supervisory responsibility; public sector experience preferred.
Training:
Bachelor’s degree from an accredited college or university in Public Administration, Engineering, Construction Management, Business Administration, Environmental Sciences, or a closely related field.
Other combinations of experience and education that meet the minimum requirements may be substituted.
License or Certificate
Possession of, or ability to obtain, a valid Colorado driver’s license.
WORKING CONDITIONS
Environmental Conditions:
The job is performed in the following working environment:
Office environment; exposure to computer screens.
Physical Conditions:
The job is characterized by:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
The following physical activities are very or extremely important in accomplishing the classification’s purpose and are performed daily:
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, see and demonstrate manual dexterity. The employee is also required to perform light lifting.