Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

Direct, manage and coordinate the facility operations of the Community Recreation Center including customer service, maintenance, pool operations, landscaping, janitorial services, programing, registration and membership; allocate resources effectively to meet facility objectives and address priority needs.

JOB CLASSIFICATION

Exempt, Safety Sensitive.

SUPERVISION RECEIVED AND EXERCISED

 Receives supervision from the Recreation Superintendent.
 Exercises direct supervision over assigned facility staff.

PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.

1.  Plan, prioritize, assign, supervise and review the work of assigned staff; participate in the selection of assigned staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. 

2.  Manage facility operations including customer service, maintenance, pool operations, landscaping, janitorial services, programing, registration and membership; allocate resources effectively to meet facility objectives and address priority needs. 

3.  Oversee facility scheduling for optimal programming, rental space and revenue generation; provide for shared use of facilities with community organizations through joint programing and reciprocal allocation of resources.

4.  Ensure compliance with policies, rules and regulations, and governing regulating agencies; oversee the safety and security of staff, members, guests and the facility. 

5.  Prepare, monitor and track the facility’s operation budget; approve expenses and maintain revenue goals; provide management reports on facility usage and trends. 

6.  Evaluate member services to enhance satisfaction, actively considering and addressing member feedback for continual improvement. 

7.  Respond to, investigate, and resolve concerns and complaints received from the public, departments, and employees; explain applicable City policies. 

8.  Develop and maintain recreation access management systems and training modules. 

9.  Ensure the accuracy and quality of information pertaining to the Community Recreation Center facility in activity guides. 

10.  Attend and participate in professional group meetings; stay abreast of new trends and innovations to enhance facility operations. 

11.  Perform other duties of a similar nature or level as required at the CRC and beyond with other department wide objectives, priorities and needs. 

QUALIFICATIONS

Knowledge of:

Principles of supervision and training.
Principles of budget preparation and administration.
Operations, services, and activities related to community recreation centers, including program coordination, facility maintenance, and member services.
Principles and practices of recreation program development and administration.
Customer service principles and problem resolution techniques.
Various community, recreation and leisure services and their proper implementation into existing programs.
Principles and practices of record keeping.
English usage, spelling, grammar and punctuation.
Modern office technology and equipment, including computers and related software applications.
Applicable Federal, State and local codes, laws and regulations.

Ability to:

Oversee, direct and coordinate the work of assigned staff, including the 10 plus team of full time staff members and the over 100 part time and seasonal staff.
Prepare, monitor, and administer budgets.
Plan and coordinate recreation programs that meet community needs.
Elicit community and organizational support for recreation programs.
Respond to requests and inquiries from the public and City employees.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Establish and maintain accurate records, logs, and files.
Interpret and apply Federal, State and local policies, laws and regulations.
Operate and use modern office equipment including computers and various software applications.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Speak, read, comprehend, and write the English language fluently.

Experience and Training Guidelines

Equivalent to:

 Experience:

Five (5) years of increasingly responsible recreation program development, facility management or administrative experience including three (3) years of supervisory responsibility.

 Training:

  Bachelor’s degree from an accredited college or university with major course work in recreation administration, business administration, public administration, leisure studies or a related field.

Other combinations of experience and education that meet the minimum requirements may be substituted.

License or Certificate

Possession of, or ability to obtain, a valid Colorado driver’s license.

Possession of, or ability to obtain, the City of Grand Junction Leadership Track certification within two (2) years of appointment.

WORKING CONDITIONS

Environmental Conditions:

The job is performed in the following working environment:

Office environment; exposure to computer screens.

Field environment.

Physical Conditions:

The job is characterized by:

The following physical activities are very or extremely important in accomplishing the job’s purpose and are performed on a daily basis:

While performing the duties of this job, the employee is required to sit for prolonged periods. The employee is regularly required to see, hear, talk, stand, twist and use repetitive motions in the conduct of work. The employee is also required to perform light lifting.