Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION

Supervise, assign, review and participate in the work of staff responsible for providing a variety of parks maintenance, repair, and reconstruction activities at the cemeteries and related grounds and facilities; oversee and manage related programs; ensure work quality and adherence to established policies and procedures; perform administrative tasks relative to assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from the Director of Parks and Recreation;

Exercises direct supervision over assigned cemetery and grounds staff.

PRIMARY DUTIES--The following are examples of primary duties assigned to positions in this classification. Other related duties and responsibilities may be assigned.

1.  Plan, prioritize, assign, supervise and review the work of assigned staff; participate in the selection of assigned staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.

2.  Oversee the management and performance of cemetery operations and services; assure high standards and total customer satisfaction; communicate with staff to coordinate activities; schedule, attend and conduct staff meetings.

3.  Formulate, develop and implement short-term and long-term plans to improve the efficiency and effectiveness of cemetery operations and related programs; analyze office and grounds activities and revise workflow and operational procedures as appropriate.

4.  Provide high level customer service to families and cemetery patrons regarding burial arrangements; provide specialized information to personnel, patrons, outside businesses and others regarding cemetery rules, regulations and procedures.

5.  Participate in the development and administration of the department’s annual budget; participate in the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments.

6.  Provide safety training to staff regarding OSHA regulations and City safety policies and procedures; complete appropriate documentation for the storage, handling and application of chemicals used by cemetery personnel; assure compliance with legal and safety requirements and policies related to cemetery operations.

7.  Respond to inquiries and concerns from customers; handle elevated or difficult issues and resolve problems and complaints in a timely manner.

8.  Identify resources, materials, and equipment needs; allocate resources accordingly; track and analyze data related to the evaluation of performance, cost, and service levels; prepare and review a variety of reports and documents related to the maintenance of time, material and equipment use records.

9.  Work with staff to ensure that cemetery buildings and grounds are properly prepared, secured and maintained.

10.  Inspect the work of crews in progress and upon completion; provide advice and assistance to crew members; ensure maintenance and construction procedures are completed in a satisfactory and thorough manner and in compliance with City, departmental and safety policies and procedures.

11.  Perform other duties of a similar nature or level.

QUALIFICATIONS

Knowledge of:

Principles of supervision and training.

Principles of budget preparation and administration.

Cemetery organization and management.

Operational characteristics, services and activities of a comprehensive cemetery maintenance and customer service program.

Cemetery marketing and inventory methods.

Proper horticultural practices related to tree care and turf maintenance.

Elements of construction technology as they relate to assigned parks construction, maintenance and repair activities.

Occupational hazards and standard safety practices.

Principles and practices of program development and administration and record keeping.

Complex customer service principles and problem resolution techniques.

English usage, spelling, grammar and punctuation.

Modern office technology and equipment, including computers and related software applications.

Applicable tools and equipment operations.

Applicable Federal, State and local codes, laws and regulations.

Ability to:

Oversee, direct and coordinate the work of assigned staff.

Oversee and direct the operations, services and activities of the cemetery.

Recommend and implement goals and objectives for providing cemetery services.

Analyze problems, identify alternative solutions and implement recommendations in support of goals.

Inspect cemeteries; identify needed repairs and coordinate appropriate maintenance functions.

Oversee and coordinate the work of outside contractors.

Perform the full range of maintenance, construction, and repair work in the area of assignment.

Operate and maintain machinery and equipment related to the maintenance, repair and alterations of cemetery facilities.

Prepare, monitor and administer budgets.

Respond to and resolve requests and inquiries from the general public and City employees.

Establish and maintain accurate records, logs and files.

Accurately determine work required and estimate the labor, materials and cost of such work.

Read and understand plans and specifica­tions, blue prints and technical manuals.

Interpret and apply Federal, State and local policies, laws and regulations.

Operate and use modern office equipment including computer and various software applications.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training Guidelines

Minimum Requirements:

 Experience:

 Three (3) years of responsible parks maintenance and/or construction experience including one (1) year of  administrative and/or lead supervisory experience.

 Training:

 High School Diploma or G.E.D. supplemented by specialized training in horticulture, landscape maintenance or a related field.

Other combinations of experience and education that meet the minimum requirements may be substituted.

License or Certificate

Possession of, or ability to obtain, a valid Colorado driver license.

WORKING CONDITIONS

Environmental Conditions:

The job is performed in the following working environment:

Office environment and field environment.

The following condition(s) may be present on a continuing basis:

Physical Conditions:

The job is characterized by:

The following physical activities are very or extremely important in accomplishing the job’s purpose and are performed on a daily basis:

While performing the duties of this job, the employee is required to sit for prolonged periods. The employee is regularly required to see, hear, talk, stand, twist and use repetitive motions in the conduct of work. The employee is also required to perform light lifting.